Revolutionizing Museum Experience: AI Conversational Agent at MNBAQ

Revolutionizing the Museum Experience: The Conversational Agent at MNBAQ

In today's era where technology intertwines with art to enrich cultural experiences, Ask Mona and Musee national des beaux-arts du Quebec MNBAQ are pioneering a new era in art interaction. This collaboration sees our -driven conversational agent integrated into the heart of MNBAQ, bridging the gap between digital innovation and rich artistic heritage.

MNBAQ's Commitment to Innovation

The Musee national des beaux-arts du Quebec, since 2020, has been committed to -centered design that prioritizes understanding and addressing the needs of its visitors. This spirit drove the museum towards exploring novel ways to engage audiences with their collections through digital interpretation platforms. To this , MNBAQ sought an innovative solution that would allow visitors to interactively explore artworks in a comprehensive yet accessible manner.

Partnering with Ask Mona, a company specializing in conversational agents and interactive solutions since 2017, MNBAQ embarked on a mission to create an engaging digital tool that could provide informed guidance for art discovery. The collaboration med to enhance visitor engagement by making it easier to find artworks of interest, facilitating their experience with art pieces through dialogue, and offering deep insights into each artwork.

The Conversational Agent at MNBAQ

Three core questions guided the development:

1. How can we help visitors navigate and choose from the museum's diverse offerings?

2. Can we make artworks more engaging for visitors?

3. How can we provide detled information about artworks in a way that is accessible to everyone?

ing conversational agent integrates processing, and technologies to offer an interactive experience at MNBAQ. Its user-frily interface enables visitors to ask questions on artwork history, context, techniques, or anything else they're curious about. The agent tlors responses based on the level of knowledge, making art accessible from novice to expert perspectives.

Visitors can engage with this innovative tool by taking photos of artworks and participating in discussions through speech synthesis. This technology ensures a seamless and immersive experience without physical barriers.

Early Outcomes

Minister Jonatan Julien had an exclusive look at MNBAQ and Musee de la civilisation during the Musee Incubator d’Innovations Museales, where he was impressed by this cutting-edge initiative transforming museum visits. This project has garnered significant recognition:

• Radio Canada: New Sensory and Technological Experiences in Quebec Museums

• Le Journal de Quebec: Quebec Reinvents Museum Visits

• Le Soleil: From Smell to , Quebec Museums Innovate

These articles highlight the transformative potential of this collaboration.

Let's Explore Together
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